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Grid Tools Installation Guide

Browser extension installs often look finished but leave users with a toolbar that never appears in Smartsheet. Missing a step — like granting site permissions, pinning the extension, or doing a hard reload after install — means Grid Tools is installed but silent.

Without Grid Tools

The daily workaround

Install without confirming permissions
Chrome and Firefox both prompt for host permissions on install; dismissing this prompt prevents Grid Tools from injecting into Smartsheet.
Forget to reload Smartsheet
Tabs open before the extension installs do not automatically pick it up — Smartsheet must be reloaded after install.
Extension not pinned to toolbar
Without pinning, the Grid Tools icon is hidden in the browser overflow menu, making it harder to access settings or check status.
Unclear confirmation step
There is no built-in Smartsheet notification when a browser extension loads successfully, leaving users unsure if the install worked.
Screenshot: Smartsheet tab with no toolbar after install but before reload
Smartsheet tab with no toolbar after install but before reload
Screenshot: Grid Tools icon hidden in browser extension overflow menu
Grid Tools icon hidden in browser extension overflow menu
Screenshot: Permissions prompt left dismissed during installation
Permissions prompt left dismissed during installation

With Grid Tools

How Grid Tools handles it

Step-by-step install walkthrough
The guide covers every step: store page, permissions prompt, pin to toolbar, and first Smartsheet reload.
Chrome and Firefox paths both covered
Instructions are provided separately for Chrome (Web Store) and Firefox (Add-ons), including browser-specific permission differences.
Confirmation checkpoint
The guide shows exactly what the Grid Tools toolbar looks like when installation succeeded so you can verify it at a glance.
Link to troubleshooting if toolbar is missing
If the toolbar does not appear after following the steps, the guide links directly to the troubleshooting page for next steps.
Screenshot: Grid Tools extension page on the Chrome Web Store
Grid Tools extension page on the Chrome Web Store
Screenshot: Browser permissions prompt during Grid Tools install
Browser permissions prompt during Grid Tools install
Screenshot: Grid Tools toolbar confirmed visible on a Smartsheet grid after install
Grid Tools toolbar confirmed visible on a Smartsheet grid after install

Frequently asked questions

Why doesn't the Grid Tools toolbar appear after installing?

The most common cause is opening Smartsheet before Grid Tools finished installing. Fully reload the Smartsheet tab after install completes.

Does Grid Tools need special permissions to run?

Yes. Grid Tools requires access to app.smartsheet.com to inject the toolbar. Declining this permission during install prevents it from loading.

Does Grid Tools work in all Chrome-based browsers?

Grid Tools is tested on Chrome and Firefox. Chromium-based browsers like Edge may work but are not officially supported at launch.

Do I need to reinstall if I update my browser?

No. Browser updates preserve installed extensions. Grid Tools updates itself automatically through the extension store.

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